Early Beginnings

The first Lifeline was established in Christchurch in 1964, followed a year later with Lifeline in Auckland, to provide personal and telephone counselling to those in need. Over the past 53 years Lifeline has developed as one of New Zealand’s leading support organisations, working to help New Zealanders live healthier lives through emotional and mental well-being.

Structure and affiliation

Lifeline is an independent organisation registered with the Charities Commission (CC53914). In December 2013 eight independent Lifeline organisations around New Zealand and Lifeline New Zealand Inc. merged to form a single, national Lifeline organisation. In December 2016 Lifeline merged with Presbyterian Support Northern (PSN). Presbyterian Support Northern is a charitable trust which offers a wide range of social services in the community. Lifeline’s support office and Auckland centre are based in Epsom, Auckland, with a separate centre located in Christchurch.

Staff and Volunteers

As at 1st August 2016, we have total of 65 paid employees, 20 full time and 45 part-time and 178 active volunteers on 24/7 within Auckland and Christchurch who work primarily on the 24/7 Helpline, Tautoko, Warmline, face to face counselling and 0800 Kidsline. 


Lifeline's 24/7 helpline, suicide crisis helpline - 0508 TAUTOKO and Kidsline receive no Government funding and are reliant on sponsorships, donations and bequests. All funds raised by Lifeline are used directly, to support the provision of our services throughout Aotearoa.

If you would like to donate to Lifeline, please click here to be taken to the donation page.