How do I become a Telephone Counselling Volunteer?
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Volunteer telephone counselling requires intensive training and a willingness to develop personally.
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Lifeline has 2 intakes of trainee telephone counselling volunteers each year (in February and August)
All prospective volunteers must complete an application form and police consent form:
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- By Post or Courier
Print & complete the application form and send it with a passport size photo and the police consent form to:
Post to: Courier or deliver in person to:
Volunteer Applications Volunteer Applications
LifeLine Auckland LifeLine Auckland
PO Box 74010 95 Great South Road
Market Road Greenlane
Auckland Auckland
- By email
Open and complete this version of the application form. Print a copy for your records and submit the form to us electronically. You will need to bring your passport photo and sign the application form at the interview evening. You will also need to complete the police consent form at the interview.
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Commitment to Lifeline
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Before proceeding with an application however, please make sure you
understand the commitment that we hope volunteers will make to
Lifeline. The training course is intensive and costly for Lifeline to
run and it usually takes volunteers around 12 months to feel that they
have embedded the skills they have learned and gained confidence in
their abilities.
For maintenance of developing skills and our service, we ask volunteers
to strive for a commitment to 3 x 3 hour counselling shifts per month
together with a monthly supervision meeting. Further details are
available here
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Interview and Training
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If selected for interview, candidates need to attend an interview evening where they will participate in a mixture of group and individual interviews and activities. Interviews are run by existing Lifeline volunteers who have been trained for that position - so you will have an opportunity to ask questions directly to existing volunteers.
Those who proceed after interview will then become trainee counsellors and must successfully complete a 12 week training course before becoming an active volunteer.
Training commences with two full days of seminars and group activities over a weekend. Trainee volunteers then undertake training once a week, either on a Friday night or a Saturday daytime for 12 weeks.
In addition attendance at three Saturday morning seminars is requested and additional coaching sessions may also be required for some volunteers.
Click on the links to open .pdf documents of costs, expectation of commitment to LifeLine and some information about telephone counselling.
Email or ring Paul on 09 524 3080 for more details.
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| Wherever possible we try to offer volunteers opportunities to add to their range of skills and abilities which will be of value to them not only within Lifeline but in all other areas of their life. | |