How do I become a Telephone Counselling Volunteer?

Lifeline Aotearoa has found that Telephone Counsellors need to be:

- permanently resident in NZ and securely established in the Auckland area

- able to express themselves clearly and fluently in spoken and written English

- able to demonstraste a reasonable level of life experience to suit the needs of Lifeline callers

- within a maintainable traveling distance of 95 Great South Road, Greenlane, Auckland

- able to relate well to people of all ages, backgrounds and cultures
 
- open minded, non judgemental and clear about own bias or prejudices and able to set them to one side

- able to give and receive feedback non-defensively

- able to make a minimum two year commitment to shifts, supervision and training

- interested in growing as a person and as a counsellor


All prospective volunteers must complete an application form and police consent form and attend an interview.


To apply...

  • By email

    Open and complete the application form.(you will need Adobe Reader to use this version of the application form - to download Adobe click here)

    Print a copy of your application form for your records and submit the form to us by email.

    You will need to bring your passport photo and sign the application form at the interview evening. You will also need to complete the police consent form at the interview.
     
 
  • By Post or Courier

    Print & complete the application form and send it with a passport size photo and the completed  police consent form to:

    Post to:                                                      Courier or deliver in person to:

    Volunteer Applications                            Volunteer Applications
    Lifeline Aotearoa                                      Lifeline Aotearoa
  • PO Box 74010                                           95 Great South Road
    Greenlane                                                  Greenlane
    Auckland                                                    Auckland


Commitment to Lifeline
 
Before proceeding with an application please make sure you understand the commitment that we need volunteers to make to Lifeline.

For maintenance of developing skills and our service, we ask volunteers to strive for a commitment to 3 x 3 hour counselling shifts per month together with a monthly supervision meeting.

Further details are available here
 
 
 
 

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