About Lifeline
Lifeline's mission is to provide safe, effective and innovative services that support the emotional and mental wellbeing of our communities – we value “being there” with integrity and compassion in sustainable ways. Lifeline provides 24 hour, 7 day a week free telephone counselling; Face-to-Face counselling together with a range of other counselling and support services. As life becomes more complex, traditional supports may not be available for people in times of need. Lack of transport, illness, family commitments and unfamiliarity with new society can mean that many people are socially isolated. Lifeline provides support to thousands of people each year - a call to Lifeline can be literally life saving. What does Lifeline Auckland offer? Lifeline Auckland provides professional and confidential services offering counselling, support and information.  Counsellors deal with many kinds of issues with callers including psychological & emotional distress; financial and work issues; marriage and family problems and with callers who are lonely, ill, depressed or the victims of violence or abuse.
Services include Kidsline, Chinese Lifeline, LifeLine 24/7 and Face-to Face counselling. Our volunteers undergo world class counselling training and provide a caring and professional service to a wide range of people in need. In addition Lifeline works in collaboration with other health and community organsiations to provide resourcing and helpine services on behalf of government agencies and district health boards. Established in 1965, Lifeline provide a vital service to thousands of New Zealanders each year.
Lifeline Auckland is an anonymous, confidential service committed to quality and for this reason all of our work is supervised. All information is confidential to Lifeline Auckland and your privacy will be protected