Specialist Counselling

Talking to a counsellor can help when you are struggling or overwhelmed with something in your life you want to change.

It could be related to experiences of loss, grief or trauma; it could be relationship difficulties, ongoing stress, depression, anxiety or all of this at once. Clients want to feel better and find ways their lives can be different. Our counsellors listen and work with people to understand what’s going on, identify change they could make and bring a sense of peace, hope and strength back into their lives.

Lifeline Aotearoa supports the local community, offering low-cost counselling from our Epsom office. We specialise in working with those who face low to moderate mental health challenges, especially parents of dependent children or youth aged 17 and under. We currently offer 4-6 sessions per person and can support clients face to face or over Zoom. Lifeline’s volunteer counsellors are working towards registration with a professional body, and qualifications in the counselling field.

If we are unable to provide the support, we will do our best to link you in with the support you need.

Our counselling service is not a crisis service so if you need urgent support please call:

Emergency Services on 111
The Auckland Mental Health Crisis Team 0800 800 717
Tautoko Suicide Crisis Hotline 0508 82 88 65

How much does it cost?

  • For those on a benefit – a koha
  • For salaries under $60k – a suggested koha of $60 or above
  • For salaries $60k-100k – a suggested koha of $80 or above
  • For salaries above $100k – a suggested koha of $100 or above


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***We are not accepting new counselling enquiries at this time***

If you or someone is at risk of harm, please call 111 and the police can do a welfare check.

Should you not be at risk and need support, please contact our free helpline which is available 24/7 – call 0800 543 354 or text 4357.