Contact Us

Support Helplines

To speak to a counsellor please phone one of our free 24/7 helplines:

  • 24/7 Helpline
    0800 LIFELINE (0800 54 33 54)
    or free text HELP (4357)
  • Suicide Crisis Helpline
    0508 TAUTOKO (0508 82 88 65)

If this is an emergency, please phone 111

General Contact Details

Please do not use the below contact details if you need crisis or counselling support – please use our Support Helplines.

Feedback
You can provide feedback here.

Office Enquiries (Auckland Centre and Support Office)
Ph: 09 909 8750
Email: office@lifeline.org.nz
Postal address: PO Box 74-010, Greenlane, Auckland, 1546
Physical address: 95 Great South Road, Epsom, Auckland, 1051

Christchurch Centre Enquiries
Ph: 021 437 984
Email: christchurch@lifeline.org.nz

Fundraising & Donation Enquiries
Call or text Leanne on: 021 985 916 or email: leanne.newland@lifeline.org.nz
Alternative ph: 09 909 8750 option #2
More information about fundraising can be found on our website here.

Media Enquiries
Media enquiries only – Monday to Friday 8.30 am – 5.00 pm:
Ph: 021 394 429
Email: communications@psn.org.nz

Lifeline Connect Enquiries (business & community support and training)
Ph: 0508 266 328
Email: info@lifelineconnect.co.nz

Specialist Counselling Enquiries
Email: counselling@lifeline.org.nz

All other enquiries, please use the form below. We will generally reply to enquiries within 1-2 working days (Monday – Friday).