Lifeline Helpline
We are available 24/7
We're here to assist with emotional issues, anxiety, depression, relationships, family problems, abuse, work, finances, and more whenever you need it.
Highly trained staff and volunteers
Our counsellors undergo in-depth training and supervision, providing a caring and professional service to a wide range of people in need.
Call 0800 LIFELINE (0800 543 354)
or send a text to HELP (4357)
For free confidential support – 24 hours a day, seven days a week.
We’re here to listen
We’re committed to providing a safe, effective and confidential service to support the emotional and mental well-being of our callers and communities.
Calls and text messages are answered by highly trained staff and volunteers.
Volunteer counsellors undergo in-depth training and supervision, providing a caring and professional service to a wide range of people in need. They deal with many kinds of issues including emotional and psychological distress, anxiety, depression, relationship and family problems, domestic violence and abuse, work and financial issues and a myriad of others in the course of a year.
I am more than overwhelmed by the super awesome caregivers who answer and who have answered my many erratic calls and often strange issues and needs......every time I've had a need they have been enthusiastically there for me, often lifting me out of some of the potholes I've dug for myself and at times they have skilfully and compassionately shone a light when I've found myself in a space of darkness and despair......my personal thanks to each and every one of you.....you are all amazing and because I'm so regular I have gotten to know some of you who feel like friends.......thank you all and to the organizers and admin who keep this iconic service doing what it does best, caring about people, treating them with respect and delivering always a very human response to what are very human issues...
Just want to say I appreciate your help and how much it has helped me push towards small wins. It really made me feel like I’m not alone in this world and there are people like you that help and do it out of the kindness of your own heart. And I’m speechless because I have never had this type of care. I know maybe it’s because through my whole life I felt I could do things on my own, even though I knew very well I’d struggle. But I got there. And to have your guy's support means so much to me you wouldn’t believe. So thank you and your team from the bottom of my heart.
It felt like I could finally open up to someone after not being able to since November 2022 - Thank you very much for listening when it has felt like no one has been there.
Get Involved
Become a Lifeline Legend
For less than $1 per day, YOU can help fund every call and text.
Fundraise
There are many ways you can fundraise to raise awareness for mental health and suicide prevention, and help us to support people in distress and save lives.
Volunteer
Support the community by volunteering on our helplines.